1. Introduction

Followfy (“Company,” “we,” “our,” or “us”) operates the Agentsales platform and related services (collectively, the “Services”).

This Privacy Policy explains how we collect, use, process, store, and protect personal information when you:

Visit our website

Create an account

Use Agentsales or any Followfy product

Interact with our communications

Schedule calls or request information

By using our Services, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We collect information in the following categories:

2.1 Information You Provide Directly

This includes:

Name

Email address

Phone number

Company name

Job title

Billing information

Calendar booking details

Information submitted through forms

CRM data you upload or connect

2.2 Information Collected Through Use of the Services

When you use Agentsales, we may collect:

Usage logs

CRM activity data

Lead interaction records

Communication metadata

System performance metrics

Configuration settings

We do not claim ownership of your customer data. You retain full ownership of your CRM data.

2.3 Automatically Collected Information

When you visit our website, we may collect:

IP address

Browser type

Device type

Operating system

Pages visited

Referral URLs

Cookies and tracking data

3. How We Use Information

We use collected information to:

Provide and operate the Services

Configure and deploy Agentsales

Process transactions

Improve system performance

Communicate with you

Provide customer support

Comply with legal obligations

Prevent fraud or abuse

We do not sell personal data to third parties.

4. AI & Automation Disclaimer

Agentsales uses automated systems and AI-driven processes to:

Respond to leads

Schedule appointments

Manage sales workflows

Assist in customer service

Reactivate customers

You are responsible for:

The legality of the data you provide

Ensuring you have proper consent to contact your leads and customers

Compliance with communication laws in your jurisdiction

We provide tools. You are responsible for lawful usage.

5. Data Ownership & Responsibility

You retain ownership of all customer and CRM data uploaded into Followfy.

You are the data controller of your customer data.

Followfy acts as a data processor on your behalf.

You are solely responsible for:

Obtaining proper consent from your leads

Compliance with GDPR, CCPA, CAN-SPAM, TCPA, and similar regulations

Managing opt-outs and communication preferences

6. Data Sharing

We may share data only with:

Infrastructure providers (hosting, cloud storage)

Payment processors

Communication service providers (email, SMS, messaging APIs)

Legal authorities when required by law

All third-party providers are required to implement reasonable data protection measures.

We do not sell personal information.

7. International Data Transfers

Your information may be processed in countries outside your jurisdiction. By using our Services, you consent to such transfers.

Where required, we implement reasonable safeguards to protect transferred data.

8. Data Retention

We retain personal information:

For as long as your account is active

As necessary to fulfill contractual obligations

As required by law

You may request account deletion at any time. Certain records may be retained for compliance or legal purposes.

9. Security Measures

We implement reasonable technical and organizational safeguards, including:

Secure hosting infrastructure

Access control restrictions

Encrypted communications (SSL)

Internal access limitations

However, no system can guarantee absolute security.

10. Your Rights

Depending on your jurisdiction, you may have rights to:

Access your personal information

Correct inaccurate data

Request deletion

Object to processing

Withdraw consent

To exercise these rights, contact:
[Insert Support Email]

11. Cookies & Tracking

We use cookies and tracking technologies to:

Improve website performance

Analyze traffic

Optimize marketing

You may disable cookies in your browser settings.

12. Third-Party Links

Our website or Services may link to third-party platforms. We are not responsible for their privacy practices.

13. Children's Privacy

Our Services are not directed to individuals under 18. We do not knowingly collect information from minors.

14. Limitation of Liability

To the maximum extent permitted by law:

Followfy is not responsible for misuse of the platform by users

Followfy is not responsible for unlawful communication practices performed by customers

Followfy does not guarantee sales results

You assume full responsibility for how you use the Services.

15. Changes to This Policy

We may update this Privacy Policy at any time. Updated versions will be posted with a revised effective date.

Continued use of the Services constitutes acceptance of changes.

16. Contact Information

For privacy-related inquiries:

MARIO ALBERTO MARTINEZ GONZALEZ

Address: Cerradas de la Huasteca 148, Residencial la Huasteca, Santa Catarina, NL, MEXICO, 66353
Email: [email protected]
Website: https://www.followfy.co